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AutoPay gives you one less thing to worry about every month. While not required, we think you’ll enjoy the freedom this option offers.
Personalize your home loan experience to suit your lifestyle. Set up paperless billing, language preferences and more.
Now that you are a homeowner with Pennymac, you have access to incredible programs and services to help you accomplish your aspirations of home throughout the years to come.
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View and manage escrow, property tax and insurance payments
I set up my payment to my previous lender. Will my payment be forwarded? Will I be charged any late fees for delays during the transfer period?
Yes, your previous servicer will forward any payments received to Pennymac within 60 days after your loan is transferred, as required by law, and we will credit it to your account without a late fee. All payments received by your previous mortgage company during the 60 days following the date of transfer will be treated as on-time payments and will be forwarded to Pennymac to apply to your account.
Do any terms of my loan change when my loan is transferred to a new owner or servicer?No, the terms of your loan do not change as a result of the transfer.
What are supplemental taxes?Typically when a home is purchased and there's a change in ownership, property taxes are reassessed by the tax collector and a supplemental tax bill is issued. The supplemental tax bill is a one-time tax, and is sent to you directly, not Pennymac.
Supplemental tax bills are the responsibility of the homeowner and will not automatically be paid from your escrow account. If you cannot pay your supplemental tax bill(s), Pennymac will pay on your behalf; however, this will result in an increased monthly payment.
It could take some time for you to receive a supplemental tax bill, so keep an eye out for it in the mail.
I currently make my payment through a bill pay service. What do I need to do?If you are currently making your payments through a bill pay service, we encourage you to sign up for AutoPay through Pennymac AutoPay Monthly or Bi-Weekly programs instead. This ensures that your payments will be received on the day you prefer. If you would rather continue using your bill pay service, please ensure that you have updated the payee information and billing address to our payment processing mailbox as follows: PennyMac Loan Services, LLC, PO Box 30597, Los Angeles, CA 90030-0597
I have my tax and insurance payments currently impounded. Will this continue after the transfer?Yes, if you currently have an escrow account for the payment of your taxes and/or insurance premiums, Pennymac will continue collecting these funds and making the payments on your behalf.
What happens when my loan that is currently in the modification process transfers to Pennymac?We will honor any existing repayment plans, trial modification plans or loan modifications entered into with your prior servicer. Please contact one of Pennymac’s specialized modification representatives for more details. If an application is being evaluated by your prior servicer, we will continue that evaluation.
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Pennymac Correspondent Group specializes in the acquisition of newly originated U.S. residential home loans from independent mortgage bankers, banks and credit unions.
Pennymac TPO is committed to the wholesale channel, supporting Broker and Non-Delegated Correspondent Partners through our long-standing industry expertise and resources.
Equal Housing Opportunity © 2024 PennyMac Loan Services, LLC,
3043 Townsgate Rd, Suite 200, Westlake Village, CA 91361, 818-224-7442.
NMLS ID # 35953. For licensing information, go to: www.nmlsconsumeraccess.org.
Trade/service marks are the property of PennyMac Loan Services, LLC and/or its subsidiaries or affiliates.
Arizona Mortgage Banker License # 0911088. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Colorado office: 5500 South Quebec Street, Suite 260 Greenwood Village, CO 80111, (877) 215-2552. Massachusetts Mortgage Lender License # MC35953. Minnesota: This is not an offer to enter into an agreement and an offer may only be made pursuant to Minn. Stat. §47.206 (3) & (4). Licensed by the N.J. Department of Banking and Insurance. Licensed Mortgage Banker-NYS Department of Financial Services. North Carolina Permit No. 119504607, 119505929, 119506567, 119506570, 119507419. Rhode Island Licensed Lender # 20092600LL, Loan Broker, and Third Party Loan Servicer. Texas office: 2201 W. Plano Parkway, Suites 150 and 300, Plano, TX 75075. For more information, review Pennymac's state licenses and important notices. Co-op loans not available. Some products may not be available in all states. Information, rates and pricing are subject to change without prior notice at the sole discretion of PennyMac Loan Services, LLC. All loan programs subject to borrowers meeting appropriate underwriting conditions. This is not a commitment to lend. Other restrictions apply. (09-2024)
This website may include combined information from PennyMac Financial Services, Inc. ("PFSI") and PennyMac Mortgage Investment Trust ("PMT") collectively Pennymac.
*Based on results from Inside Mortgage Finance 12M ended 3/31/24. Includes PMT loan acquisitions, for which PFSI earns a fulfillment fee upon loan funding.
**Pennymac customers who purchased their home through Lennar, DHI or NVR are eligible for a $2,000 credit on a refinance with Pennymac for that same property, subject to investor guidelines. Credit may be applied as a discount off total closing costs and/or for principal curtailment. Customers must apply for a refinance within three years of the closing of the original loan. Excludes Jumbo, new purchase, third-party and in-process loans. Offer subject to change or cancellation without notice. Refinancing your existing loan may result in your total finance charges being higher over the life of your loan.
